Shipping and Delivery Times 

 

Please see below some common FAQ’s regarding Shipping and Delivery. If you find your question is not listed please email us at hello@sherbetcreations.com.au and we will endeavour to respond within 48 hours. 

    When will my order be sent?

    All orders (except pre-orders and custom orders) dispatch our studio within 7 business days, excluding Public Holidays. Tracking information will be emailed to you on the day of shipment. This extended time is due to currently being on maternity leave. Usual shipping times are within 1-3 business days.

    How do I track my order?

    Once orders are dispatched, you will received a shipping email with your tracking details. 

    When will my order arrive?

    We ship all orders via Australia Post please see estimated delivery times to your area below.

    Delivery Times
    Standard Delivery – Free Express Delivery – $15.00 Upgrade
    NSW 1-3 Business Days Sydney Metro Same/Next Day Day
    VIC, QLD, TAS, SA 3-5 Business Days VIC, QLD, TAS, SA & other NSW cities Next Business Day
    WA, NT & Regional 5 – 8 Business Days WA, NT & Regional 1-3 Business Days